Shipping Policy for Customers
At Womennoz, we are committed to providing you with a smooth and efficient shopping experience. This Shipping Policy outlines our shipping procedures, delivery timelines, and related information for your purchases.
1. Shipping Destinations
a. We currently ship to addresses within India. b. We may expand our shipping destinations in the future. Please check this policy periodically for updates.
2. Shipping Charges
a. Shipping charges are calculated based on the order value, product weight, dimensions, and the delivery address. b. You can view the exact shipping cost for your order during the checkout process before making the payment. c. We may offer free shipping promotions from time to time on orders exceeding a certain value. Any such promotions will be clearly advertised on our website. d. Cash on Delivery (COD) orders may incur an additional service fee, which will be displayed during checkout if applicable.
3. Order Processing Time
a. All orders are processed within [e.g., 1-7 business days] from the date of order placement, excluding weekends and public holidays. b. Orders placed after [e.g., 2:00 PM IST] on a business day will be considered as placed on the next business day. c. You will receive an order confirmation email once your order has been successfully placed.
4. Estimated Delivery Times
a. Once processed, orders are typically delivered within the following estimated timeframes: * Standard Shipping: [e.g., 5-7 business days] for metro cities and [e.g., 7-10 business days] for other locations. * Express Shipping (if available): [e.g., 2-4 business days] for select metro cities. (Remove if you don’t offer express shipping) b. Please note that these are estimated delivery times and actual delivery may vary depending on factors such as: * Your delivery location * Public holidays * Unforeseen logistical delays * Weather conditions * Customs clearance (if applicable, for international shipping in the future)
5. Shipping Partners
We partner with reputable logistics providers to ensure reliable and timely delivery of your orders. Our primary shipping partners include [e.g., Delivery, Blue Dart, Xpress Bees, Track on India Post, etc.].
6. Order Tracking
a. Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your package. b. You can also track your order directly on our website by logging into your account and visiting the “Order History” section. c. Please allow up to 24 hours for the tracking information to be updated by the carrier.
7. Delivery Attempts & Failed Deliveries
a. Our shipping partners will typically make [e.g., 2-3] attempts to deliver your order. b. If delivery is unsuccessful after the specified attempts, the package may be returned to our warehouse. c. In such cases, we will contact you to arrange for re-shipment. Re-shipment may incur additional shipping charges, which will be borne by the customer. d. If the customer does not respond or refuses re-shipment, the order will be considered cancelled, and a refund (minus original shipping charges and any return shipping fees) will be processed as per our Return & Refund Policy.
8. Address Accuracy
a. It is the customer’s responsibility to provide an accurate and complete shipping address at the time of placing the order. b. Womennoz will not be responsible for delays or non-delivery resulting from incorrect or incomplete address information provided by the customer. c. If an address correction is required after dispatch, it may incur additional charges and delay the delivery.
9. Damages During Transit
a. We take utmost care in packaging our products. However, in the rare event that you receive a damaged product, please refer to our Return & Refund Policy for instructions on how to proceed. b. We recommend inspecting the package for any visible damage before accepting delivery. If you notice significant damage, you may refuse to accept the package and immediately contact our customer support.
10. Cash on Delivery (COD)
a. COD service is available for select pincodes and order values. b. Please ensure you have the exact cash ready at the time of delivery. Our delivery partners may not carry change. c. If a COD order is refused at the time of delivery without a valid reason, we reserve the right to restrict COD services for future orders from that customer.
11. Modifications to Shipping Policy
We reserve the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of the Service after the posting of revised policies constitutes your acceptance of such changes.
12. Contact Information
For any questions or concerns regarding your order’s shipping, please contact our customer support:
Womennoz Email: [Email Address:- contact@womennoz.com]
Phone: [Customer Service Phone Number +91 91456 33636 ]